Our managed support plans cover many dedicated server management tasks that are essential. Where our unmanaged support plans simply cover your dedicated server's hardware, network and power, our managed support covers more of your software needs.
- 1 Free OS Reloads per Month.
- 10 Minute Uptime Monitoring
- Free Incident KVM for 3 Hours per Week
- We will Set up and Verify Routine Backup
- Apply Operating System Patches
- Perform Routine Anti-Virus & Malware Scans
- Basic Management Tickets* for only $10 each
- Everything you get with Routine Checkup.
- Proactive Perform Routine Anti-Virus & Malware Scans
- Instant Downtime Investigation
- Unlimited Basic Server Management Tickets *
- Proactive Analysis (server usage, traffic metrics, etc)
- Spam, Malware and Hack Troubleshooting
* Basic Management Tickets are defined as tickets taking 1 hour or less of tech time to resolve.